Payment methods and invoices are managed through the Stripe billing portal, not directly inside Firepanel. This keeps your payment data secure and handled by Stripe.
Opening the Billing Portal
Navigate to Account → Billing and click the Manage billing button in the top-right of the subscription card. This opens the Stripe portal in a new tab.
What You Can Do in the Portal
Payment Methods
- Add a payment method — Enter your card or other payment details. New methods are saved securely by Stripe.
- Set a default — Choose which payment method is used for future renewals.
- Remove a payment method — Delete methods you no longer need (you cannot remove your default method without setting a new one first).
Invoices
The portal provides a full billing history with all past charges.
| Column | Description |
|---|---|
| Date | Invoice date |
| Amount | Amount charged |
| Status | Paid, Open, or Uncollectible |
| Download | Download the PDF invoice |
Click Download invoice next to any entry to save a PDF copy for your records.
Failed Payments
If a payment fails, Stripe will retry automatically and Firepanel will send a notification to your account email. Open the billing portal to update your payment method and prevent service interruption.